FAQs

– CiRou offers you exclusive vehicles for every occasion

FAQs

We offer the following services:
airport transfer, ski transfer, trips to trade fairs & events, excursions and long-distance transfers, limousine service, weddings, sightseeing, shuttle service.
In addition to the services listed, we also offer others.

You can book a limousine online via our homepage or directly via this booking link . Of course, you can also book by phone.

The actual prices depend on the length of the route and the duration of the journey. The prices also depend on the season. You can find 20 questions and answers on this topic on our chauffeur service price page .

We offer the following payment methods:

  • credit card,
  • Paypal,
  • By invoice and bank transfer,
  • Bear,
  • Via payment link via SumUp or Stripe. 

We offer the following vehicles:

First: Mercedes S-Class, Audi A8, BMW 7 Series.

Business: Mercedes E-Class

First and business vans:  Mercedes V-Class and Mercedes Vito.

Yes, of course you can express your wishes. Water is always available as a drink. If you have other wishes, please feel free to let us know.

Yes, we offer child seats of all sizes.

Your driver will meet you or your guests with a name sign in the arrivals area.

We track your flight and adjust it based on the actual landing time. There are no extra costs for you as a customer.

Yes, of course. We travel throughout Germany and Europe. Our vehicles also offer the option of working comfortably with a work table or relaxing thanks to our massage functions and much more.

You can make bookings and changes up to three hours before the trip using our booking system. Bookings and changes can even be made by phone up to 30 hours before the trip begins.

You can cancel your booking by phone up to 30 minutes before departure or online up to 3 hours before departure.

You can read more about this in our terms and conditions .

Yes, of course we also have English-speaking drivers. Our drivers can also speak other languages, such as Spanish, French or Arabic.

Legal


*Applies to regular commuters with a framework contract. Please note the cancellation policy in the AGBs

Contact

CiRou GmbH
Herzog-Rudolf-Straße 2
80807 München
Germany

We accept